Contacts the customer using the phone number provided at launch to confirm their upcoming service appointment. Checks access details and handles confirmation, rescheduling, or cancellation requests, then sends a summary notification of the call to your sales team — reducing no-shows and keeping your schedule accurate without manual follow-up calls.
Qualifies inbound service enquiries by collecting the customer's requirements, job details, location, preferred timing, contact information, and buying intent — asking one question at a time and skipping anything they've already provided. Once the conversation is complete, the qualified lead is logged and sent to your team for follow-up.
Cuts no-shows by reminding every customer about their upcoming appointment by email, collecting a confirm / rebook / cancel answer, updating your Google Calendar, and alerting your team the moment a slot frees up or a reply needs a human.
Qualifies general cleaning enquiries by collecting service requirements, property information, location, preferred timing, contact details, and buying intent — asking one question at a time and skipping anything the customer already provided. Once the conversation is complete, the qualified lead is logged and sent to your team for follow-up.
Handles general inquiries as the first point of contact for incoming calls. The AI Receptionist answers common questions, collects caller details, and logs the enquiry for your team to follow up.
Contacts the customer after a completed cleaning to check on their satisfaction. Happy customers receive a public review link to share their feedback, while complaints or negative feedback are automatically routed to a manager for service recovery.